Frequently Asked Questions
Everything you need to know about shopping at The Herbalist.
What materials are used in The Herbalist clothing?
We prioritize sustainable, plant-based fabrics including organic cotton, hemp, and linen, all treated with non-toxic, botanical dyes.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free for domestic exchanges.
How do I care for my botanically dyed garments?
To preserve color, we recommend hand washing in cold water with pH-neutral detergent and drying in the shade away from direct sunlight.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your delivery address.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.