Returns & Exchanges

At The Herbalist, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our commitment to quality means we will work with you to ensure every botanical-inspired piece in your wardrobe is a perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original eco-friendly packaging, ensuring all herbal-scented tags and labels remain attached.

• 3.
  Ship with Ease

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned garments, a refund will be issued to your original payment method within 5-7 business days.